Senior Manager, Deployments

Afresh Technologies

Afresh Technologies

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See open jobs at Afresh Technologies.
San Francisco, CA, USA · Remote
Posted on Friday, April 21, 2023

Afresh is on a mission to eliminate food waste and make fresh food accessible to all. Our first A.I.-powered solution optimizes ordering, forecasting, and store operations for fresh food departments in brick-and-mortar grocers. With our Fresh Operating System, regional and national grocery retailers have placed $1.6 billion in produce orders across the US and we've helped our partners prevent 34 million pounds of food from going to waste. Working at Afresh represents a one-of-a-kind opportunity to have massive social impact at scale by leveraging uncommonly impactful software – we hope you'll join us!

As Afresh’s Senior Manager of Deployments, your experience in working creatively with flexible enterprise software implementations will be a force for your team and Afresh as a whole! You will oversee a team of Deployment Leads responsible for large-scale technical implementations for all of our customers. The Deployments team is involved in every stage of the customer's onboarding and expansion journey, so you will be responsible for the quality, timeliness, precision, and dexterity of your team's operations while managing a large portfolio of projects. You will represent the Deployments team to increase the company's capacity to onboard and expand customers through documentation and ownership of best practices, playbooks, and implementation methodologies.

We are a passionate team united by our mission to reduce fresh food waste — we hope you’ll join us!

About the Role

  • Assure timely execution of all customer implementations and expansions in your team’s portfolio
  • Work cross functionally with our Product, Engineering, Sales, and Support organizations to define and catalyze pathways for your team of Deployment Leads to be successful in driving customer launches
  • Lead, hire, and train a growing team highly effective Deployment Leads, providing mentorship, supporting personal and professional growth, and fostering a strong and supportive community through the team
  • Act as a subject matter expert on Afresh’s platform, the value it provides to our customers, and the technical design of our integrations
  • Own the headcount and non-headcount budgets of the Deployments team’s operations
  • Manage the forecast of staffing assignments for your team, informed by a dedication to accurate scoping of customer work

Skills and Experience

The following represents attributes our ideal candidate possesses. We encourage all highly qualified candidates to apply, even if they do not fulfill all the listed criteria.

  • 7+ years of experience managing enterprise client implementations, preferably at a high-growth B2B software company
  • 4+ years of experience leading technical integration teams and/or teams of Deployment Leads/Implementation Managers, including portfolio oversight and accountability for delivered customer work
  • Kindness, humility, energy, and drive to bring to our growing team of amazing Afreshies
  • Comfortable making decisions through ambiguous, high growth environments
  • Organized and self-motivated individual with a strong desire to define and architect lasting processes that drive scalable impact
  • Detail and process orientation, with the ability to manage many complex projects spanning many external and internal stakeholders
  • Commercial mindset that allows you to understand customer business processes and balance their priorities against Afresh priorities
  • Experience in grocery preferred but not required
  • This role requires 20% travel

Afresh is committed to pay equity and providing highly competitive cash compensation, equity, and benefits package. Afresh conducts a pay equity audit twice each year to ensure that jobs of similar scope and impact are paid similar amounts. The final compensation offered for this role will be based on multiple factors such as the role’s scope, complexity, internal equity, the candidate’s experience/expertise, and success through the interview process.

Salary Band:

#LI-REMOTE

About Afresh

Founded in 2017, Afresh is working on the #1 solution to curb climate change: reducing food waste. By combining human insight and transformative technology, we're helping grocers provide fresher food to customers at more affordable prices.

Afresh sits at an incredible intersection of positive social impact, rocket ship financial growth, and cutting-edge technology. Our best-in-class AI research has been published in top journals including ICML, and we've raised over $148 million in funding from investors including former co-CEO of Whole Foods Market Walter Robb and Eric Schmidt's Innovation Endeavors.

Fresh is the past, present, and future of our food system – the waste we create today will impact our planet for years to come. Join us as we continue to build a vibrant, diverse, and inclusive team that embodies our company’s values of proactivity, kindness, candor, and humility.

Afresh provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity/expression, marital status, pregnancy or related condition, or any other basis protected by law.

Here at Afresh, many of our employees work remotely provided that they reside in one of the following states: AR, CA, CO, FL, GA, IL, KY, MA, MI, MT, MO, NV, NJ, NY, NC, OR, PA, TX, WA, WI. However, there may be key roles that will require a candidate/employee to be local to our San Francisco, CA office. In which case this requirement will be included in the job posting details under "Skills and experience" for reference.

This job is no longer accepting applications

See open jobs at Afresh Technologies.