Retail Sales Support Administrator

Reports To: Retail Sales Support Manager
Department: Retail Sales
Location: Fully Remote
Travel: Up to 5% for team meetings, tradeshows, and company events

Position Overview

The Retail Sales Support Administrator at Ancient Nutrition provides administrative, operational, and project coordination support to the Retail Sales Support Manager and broader retail sales organization. This role ensures the smooth day-to-day execution of retail programs, product launches, promotional activities, and account support initiatives across key retail partners and distribution channels.

The ideal candidate is highly organized, detail-oriented, proactive, and thrives in a fast-paced environment supporting multiple projects and stakeholders simultaneously. This role is essential in maintaining communication flow, project documentation, retail reporting, and execution support that enables successful retail growth initiatives.

Key Responsibilities

Retail Sales & Administrative Support

• Provide direct administrative and operational support to the Retail Sales Support Manager

• Maintain calendars, project trackers, promotional schedules, and retail execution timelines

• Organize and distribute retail sales materials, promotional documents, presentations, and meeting recaps

• Assist in preparing retailer presentations, internal reports, and sales support documentation

• Coordinate meeting scheduling, agendas, follow-ups, and cross-functional communication

• Supporting the Vice President of Retail Sales in travel arrangements, expense reports and other administrative support tasks.

• Support execution of retail sales initiatives, including product launches, quarterly promotions, and in-store programs

• Track deadlines, deliverables, and approvals to ensure projects remain on schedule

• Assist with retail program setup and documentation within project management systems

• Coordinate samples, promotional materials, merchandising assets, and retailer requests

• Help manage retailer and broker communications related to timelines, promotions, and execution needs

• Monitor item setup status, promotional calendars, and inventory readiness updates

• Support data accuracy across retail systems, trackers, and reporting files

• Identify discrepancies and escalate issues to the Retail Sales Support Manager when necessary

Qualifications

• Associate’s or Bachelor’s degree in Business, Marketing, Communications, or related field preferred

• 1–3 years of experience in administrative support, sales support, retail coordination, or CPG operations

• Strong organizational skills with the ability to manage multiple priorities simultaneously

• Excellent written and verbal communication skills

• Proficiency in Microsoft Excel, PowerPoint, Outlook, and Google Workspace

• Experience with project management systems such as Asana, Monday.com, or similar tools preferred

• Detail-oriented with strong follow-through and time management skills

• Ability to work independently in a remote, fast-paced environment

Key Skills

• Administrative coordination

• Retail sales support

• Project tracking and organization

• Data entry and reporting

• Communication and follow-up

• Cross-functional collaboration

• Time management and prioritization

• Attention to detail

• Problem-solving and adaptability