Growth Associate
Claim
Why You Should Join Claim
You should join Claim for the people.
We aspire to build the best team of the 2020s. Just like PayPal in the 90s, Google in the 00s, and Stripe in the 10s, we want to be known as "a place where it's good to be from."
Our Growth Associate role is a unique opportunity to contribute to contribute to growing a generational consumer technology company and marketplace. We are disrupting the future of rewards, allowing brands pay their customers instead of their advertisers. At Claim, we intend to build a better, more authentic, and more social ecosystem for both consumers and brands than the ones that search engines and social media have forced upon us.
There's a reason this section is at the top: it's the most important to us. If it's the most important to you too, we hope you'll keep reading.
What We're Building
Claim is a delightful way to save money when you try new brands with friends.
Claim is a brand discovery app that helps people save money and find their new favorite brands and experiences. We’re starting with Gen Z college students and plan to expand to cities across the US in the coming year.
Today, Claim is going viral on nearly 100 campuses across the US. Last semester we averaged 86% month-over-month growth, and today our week-12 retention rate is 66%. We’ve raised $20M to date to fuel this growth and expand the product.
Our users learn about Claim from friends, and they sign up by linking their credit cards via Plaid. This lets us understand where someone likes to shop — and where they haven’t shopped yet, but might like to try.
Every week, we run “The Drop,” where our algorithm gives a choice of new brands to try based on a user’s past credit card purchases. If they don’t like what they get, users can always trade with other Claimers or send their reward to their friends. The Drop has become a ritual on our campuses and something that students look forward to every week.
Once users have a reward they want, they shop using the card they linked to Plaid. When we detect the purchase, and we send them a payout to their Venmo account. Importantly, redeeming a reward is very simple: just use your regular card and get a Venmo back — no coupon codes or QR scanning.
This frictionless experience is the core of what makes Claim successful, so if you decide to interview, we’ll add you to the app so you can try it for yourself.
How Our Business Model Works
We charge brands to acquire new customers.
Today, brand marketers have it tough, but Claim makes it much, much easier.
If you’re a marketer, you only have three options to reliably acquire new customers: Meta, Google, or TikTok. It’s hard to know how effective your ads are, and you have very little control of how much you’ll pay to acquire a new customer. If you ask any brand marketer, they’ll tell you that they’re desperate to diversify away from these platforms.
With Claim, the process is much simpler.
Thanks to our credit card link, we can understand where a user likes to shop and (very importantly) where they haven’t shopped yet. This means we can match a brand to a verified net-new customer who will love their product.
Brands can set their cost-per-acquisition up front by choosing a reward value, and brands only pay when they acquire a new customer. As a result, Claim is more reliable, more traceable, and more cost-effective than the existing ad platforms.
In other words, we’re taking the money that would have been spent on Instagram ads, giving nearly all of it to high-potential customers, and keeping a small slice for ourself. Everyone wins (except Meta).
Today, Claim is just getting started, but we’ve already signed some of the best brands in the world including Sweetgreen, Shake Shack, Blank Street Coffee, Gong Cha, Blank Street, Van Leeuwen, Chip City, [solidcore], and many more. The reason we can sign these brands so early is that marketers see the value in Claim — and they’re very excited to use it.
Our Team
We think culture and values matter (a lot), so we recommend reading our culture doc.
We’re a close-knit team that’s ready to change consumer internet. The best way to learn about us is by reading our culture doc — we wrote this document together, and we’ve updated it as the company has grown. If the values resonate, you’ll likely enjoy working with our team.
We're fortunate to be backed by world-leading investors:
Who You Are
You're a proactive and resourceful team player, eager to drive growth and build lasting connections. You’re excited about introducing Claim to the Boston area and beyond, helping shape the next big social platform.
Strong Work Ethic: You work autonomously and hustle, managing your workflow to meet tight deadlines. Your willingness to work the occasional weekend or evening is essential.
Strategic Thinker: You’re focused and goal-oriented, able to break down big picture goals into actionable steps to drive user acquisition.
Connector: You enjoy meeting people, building relationships, and bringing others together — whether with campus organizations, local brands, or users.
Independent & Self-motivated: You thrive when given autonomy and excel at managing your workflow, even during busy weeks or when working evenings or weekends.
Communicator: You can convey ideas effectively, whether through social media, presentations, or in-person pitches, all while aligning with Claim’s brand voice.
Startups: You're interested in how startups work, and you might want to join one or be a founder someday. Claim is still early-stage, so things can be messy, but it also means there are many opportunities for growth.
Bring Your Perspective: You add a unique voice to our team, helping us connect with a diverse user base. Your ideas will shape our approach to Claim’s growing presence in the Northeast.
What You'll Do
You'll be at the forefront of Claim's growth, playing a pivotal role in expanding our presence across the Northeast and campuses nationwide.
We’re looking for a strategic, relationship-driven Growth Associate to lead Claim’s expansion in Boston and drive campus growth in key markets. In this full-time role, you’ll play a key role on our team, driving initiatives that create a measurable impact on Claim’s growth trajectory.
Join us to make a real impact through projects like:
Growth Strategy Development & Execution: Design and implement growth initiatives focused on driving user acquisition.
Data Analysis for Growth ROI: Conduct data analysis to evaluate the ROI of various growth initiatives, providing insights to optimize future strategies and ensure efficient resource allocation.
Ambassador Program Management: Oversee and leverage Claim’s campus ambassadors, guiding them to promote the app effectively within their networks and drive user growth.
Performance Marketing Experiments: Find underpriced or emerging channels to reach new prospective users and tailor Claim’s messaging to resonate with those audiences.
Community & Partnership Building: Foster strong relationships in our focus markets by partnering with key organizations on college campuses and within local communities. These collaborations will boost brand awareness and fuel growth.
Event Activations: Organize and execute in-person activations and events to engage potential users, generate buzz, and showcase the value of Claim in local communities.
What Skills You Bring
You're a proactive and adaptable self-starter, eager to experiment and drive Claim’s growth.
Requirements:
At Least 2-3 Years Experience in management consulting, investment banking, private equity, growth marketing, venture capital, or operations at a fast-growing startup (former founders also welcome!).
Located in Boston, New York City, or willing to relocate.
Resourceful and Quick Learner: Proven ability to learn fast and adapt.
Relationship Builder: Skilled at establishing and maintaining strong connections.
Strong Communicator: Able to represent Claim confidently in both written and in-person interactions.
Brand Enthusiast: Genuinely excited about Claim and eager to be a credible, energetic spokesperson in Boston and beyond.
Location
This is a remote position; however, we are seeking a candidate based in Boston or New York City to drive growth through in-person activations and events and to cultivate relationships with users, key partners, and ambassadors. You will also have the opportunity to work out of Claim’s Boston office, located downtown.
One More Thing
We realize the confidence gap and imposter syndrome might discourage amazing candidates from applying. Every job description is a wish list, so please reach out if this role really excites you.
How We Interview
We interview fast because we value your time.
Screen (15 min): A quick introductory chat to confirm that it’s a good time to begin the interview process.
Experience (30 min): A deeper conversation about your background and goals with Claim, including discussions of past challenges and how you addressed them.
Paid Take-Home Project (Half Day): An opportunity to design growth strategies and test them on a small scale, highlighting your strategic thinking and creativity.
Project Review with the Team (45 min): You’ll present your project to a small group of Claim team members you’d work closely with, allowing time to discuss your ideas and connect with more of the team.