Facilities Manager
Hey Rowan
Operations
New York, NY, USA
USD 80k-90k / year
Posted on Feb 5, 2026
At Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party!
Rowan is seeking a Facilities Manager to support our growing store fleet (currently 100 locations). This
position entails the supervision of store maintenance and collaboration with third-party vendors, Studio
Managers/District Managers, and contractors to detect issues and devise fixes. The Facilities Manager
will require coordinating with external resources, vendors, and suppliers to improve processes and
oversee store facilities maintenance, including cleaning and mechanical, electrical, plumbing, and fire
protection systems.
What you'll do:
- Manage, coordinate, and communicate with external resources including vendors and suppliers, to improve processes, reduce cost, and execute efficiently.
- Perform administrative duties, including but not limited to contract management, invoice management, asset management, and maintaining vendor records.
- Coordinate and follow through to completion all works related to maintenance and repair to maintain proper function of all equipment within all company’s facilities with an important focus on maintaining brand image.
- Maintain a safe work environment for all employees in compliance with safety regulations and company specifications.
- Manage projects such as: HVAC upgrades, store layouts changes, furniture changes, full store repaints, installation of capsules/pop-up stores, etc.
- Partner with Finance to monitor and control facilities spending and coordinate work against budget.
- Source and select appropriate vendors to meet the needs of each specific project.
- Manage vendors’ contracts, review service proposals, and negotiate bids.
- Manage HVAC equipment to proactively understand potential issues and minimize disruptions to the stores (i.e. devise and manage an HVAC maintenance program).
- Support all after hours and weekend needs to ensure optimal and safe facilities operations.
- Collaborate with landlords to ensure the proper party is addressing necessary repairs and maintenance per the lease agreement.
- Collaborate with Construction for a smooth transition from construction complete to the Facilities team.
- Support capital expenditure & minor works projects in partnership with Store Design & Construction team.
Experience we're looking for:
- Minimum 3-5 years of experience in a similar position (Project Manager, Facilities Manager, or similar role)
- Bachelor's degree in Engineering, Facilities Management, Architecture, and/or related field a plus
- Experience reading and interpreting as built drawings and CDs
What you bring to the table:
- Advanced knowledge in software applications such as Google office, (i.e., Excel, Power Point), Adobe, etc.
- Possess high sense urgency, able to multitask, prioritize, manage time efficiently, and adapt to sudden changes in workflow
- Self-motivated and self-directed
- Partner with team members when the needs arise to accomplish department goal
- Strong analytic, problem solving, communication and interpersonal skills
- Excellent organizational skills, and detail oriented
- Ability to write reports, as well as procedural manuals
- Proactive mind-set to identify problems as well as opportunities and seek solutions
- Adaptable to a fast-paced environment
- Able to travel (Up to 25%)
Full-Time Benefits and Perks:
- Medical/Dental/Vision Health Plans
- Short and Long-term Disability
- Life Insurance
- 401k and Roth IRA Plans
- Paid Parental Leave
- Open PTO policy
- Employee discounts on our amazing products!
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
Check us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)
Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
80000 - 90000 USD a year