Staff Product Manager - Payments

Boulevard

Boulevard

Product
United States · Remote
Posted on Friday, January 26, 2024

Who is Boulevard?

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.

Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspas, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen.

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.

Come Do The Best Work Of Your Life At Boulevard.

Financial technology is at the core of making our customers successful. Each magical moment that our customers deliver to their clients is accompanied by a delightful payment experience, and a lot of magic goes on behind the scenes to move over $2B per year (and growing!) seamlessly between clients, merchants and financial institutions. Here at Boulevard, our differentiation in our fintech offering comes from deep expertise of our customers, the industry, and their unique needs. No, we’re not using Stripe – we were crazy ambitious enough to build our own payment rails, and we are one of only 120 certified payment facilitators in all of the United States, allowing us to provide incredible, differentiated value to our customers

As a Staff Product Manager, you will shape the strategic future of fintech products at Boulevard. You’ll obsess about making our customers successful, elevating payments and financial experiences, solving real problems for an underserved industry – while simultaneously growing a critical revenue stream for Boulevard. This is a highly visible role in a space that is extremely important for our customers, and mission critical for the business.

It’s an extremely exciting time to be at Boulevard. We are big enough to provide you with a great deal of scale, stability and an incredible work environment, but small enough that you can still have a huge direct impact on both our customers and our teams. As a part of a small and diverse Product Management team you’ll be a key contributor to shape our product strategy, culture, practices and processes.

What You'll Do Here:

  • Strategize: Shape the vision, strategy and roadmap of Boulevard’s fintech practice, including but not limited to payment processing and settlements, point-of-sale hardware, capital lending, integrated banking, issuing, and risk
  • Problem Solve: Build the right solution for the right problem at the right time for the right user
  • Drive Clarity: Align counterparts, cross-functional teams, stakeholders, leaders and executives
  • Deliver: Execute on the roadmap through discovery and delivery
  • Collaborate: Partner closely with peers in design, engineering, product marketing, fintech operations, and finance to thoughtfully shape, iterate, and deliver customer and business outcomes
  • Make Decisions: Thoughtfully make decisions that impact the future of the product and company through a delicate balance of customer and business needs
  • Measure: Ensure our products are indeed delivering the expected outcomes
  • Influence: Influence strategy and roadmap of other teams
  • Partner: Engage with third-party vendors, technology partners, and high profile customers
  • Culture Advocacy: Contribute to the product culture and advocate for best practices
  • Mentor: Mentor and coach other PMs and team members

What You'll Need To Thrive:

  • You have an impactful track record in senior product leadership roles such as a Lead, Staff, Group, Principal or Director
  • You have first-hand experience working for a company that was an ISO, Payment Facilitator, Acquirer, or other financial institution, preferably in a SaaS environment
  • You have been there and seen it all in the world of fintech products. Examples:
    • You have understanding of payments acceptance methods, including hardware
    • You have strong familiarity with the layers of costs involved to process transactions.
    • You have expertise in security and compliance standards such as KYC, AML, PCI-DSS
    • You are experienced in working together with finance operations and strategy teams
  • You have seasoned product management chops, and have been coaching and supporting others
  • You value deep collaboration, working in cross functional teams, and get them to crawl -> walk -> run
  • You can build alignment with opinionated stakeholders and executives easily
  • You know how to strike a balance between customer needs and revenue goals
  • You can think big picture, but also zoom in with attention to detail
  • You are a master of tradeoffs and making great decisions quickly
  • You have an ownership mindset

Your starting budgeted cash compensation for this role is between $152,000 and $218,000 USD, depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement.

In addition to the wonderful people you’ll get to work with and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.

  • ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.

  • 🏝 Take a break whenever you need with our flexible vacation day policy.

  • 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.

  • 💚 Family planning resources and specialized support programs.

  • 🔮 Equity: get ahead on the ground floor and grow with Boulevard.

  • 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve.

📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life!

Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.