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Facilities Maintenance and Equipment Manager

OVME

Operations

Atlanta, GA, USA

Posted on Aug 29, 2025

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The Facilities Maintenance & Equipment Manager is a highly organized and solutions-oriented leader responsible for the care, maintenance, and operational readiness of OVME’s 27 retail Studio locations. This role will develop and lead preventative maintenance programs, coordinate active repair needs across core facilities functions (HVAC, plumbing, electrical, locksmith, carpet/upholstery cleaning, janitorial), and build out OVME’s first asset management program for medical-grade equipment.

Through close partnership with the Operations and Finance teams, this role, reporting into the Director, Operations, ensures alignment with business priorities and budgeting while maintaining safety, service continuity, and operational excellence across all Studio locations.

Department: Development
Employment Type: Full Time
Location: Atlanta, GA - Corporate Office
Workplace type: Fully remote

Key Responsibilities

Studio Facilities & Maintenance Oversight

Lead and manage all Studio maintenance operations, including utility systems, building services, vendor performance, and emergency repairs
Develop, implement, and maintain a preventative maintenance schedule across HVAC, plumbing, electrical, and facilities infrastructure
Triage and resolve urgent facilities repair requests and field-level troubleshooting as needed across all Studios
Manage vendor relationships for facilities services, ensuring quality, compliance, and cost efficiency
Ensure all Studios meet brand standards of cleanliness, safety, and equipment function
Manage invoice processing by coordinating with internal teams and external vendors to ensure timely approvals and accurate documentation as needed

Asset Management & Equipment Strategy

Develop and maintain OVME’s enterprise-wide asset management strategy for all medical-grade equipment
Track equipment usage, service life, and maintenance history across locations
Develop processes to improve repair turnaround times, preventive servicing, and minimize unplanned equipment downtime
Collaborate with clinical and operations leaders to identify trends, pain points, and opportunities for process improvement
Oversee technology asset management, including hardware tracking, lifecycle planning, and alignment with in-Studio operational needs

Cross-Functional Collaboration & Reporting

Partner closely with Operations leadership to align facilities strategy with evolving Studio needs and priorities
Facilitate strong communication with Field Leadership, including Regional Directors and Studio Managers, to ensure broad visibility into repair status and next steps with a focus on client-centric tone and support
Collaborate with Finance to ensure alignment between repair/maintenance spend and budget expectations
Build relationships with Studio Landlords / Property Management companies as needed in support of ongoing maintenance support, permitting needs, etc.
Develop and maintain tracking systems for active repair status, vendor SLAs, and capital asset lifecycle management
Maintain proactive, transparent communication with field leaders and corporate partners regarding repair timelines, issue resolution, and facilities initiatives

Skills, Knowledge and Expertise

7+ years of experience in facilities management, building operations, or asset/equipment lifecycle management, preferably in a multi-site retail, medical, or hospitality environment
Demonstrated experience developing and managing preventative maintenance programs
Strong organizational, vendor management, and budget tracking skills
Exceptional problem-solving abilities and calm under pressure, with a solutions-first mindset
Ability to manage multiple requests, timelines, and priorities across diverse stakeholders
Experience building or scaling asset tracking or maintenance systems
Strong written and verbal communication skills
Proficient in Microsoft Excel, Word, Outlook, project management tools such as Monday.com, and modern facilities software platforms

About OVME

OVME, pronounced “of me,” is a medical aesthetic enterprise that connects aspiring women and men with skilled health care providers in select cities nationwide. OVME combines a bespoke selection of minimally invasive cosmetic services with contemporary yet welcoming retail boutiques that promise the “Fountain OV You.”

Our team is composed of creative caregivers who provide solutions for “age appropriate” skin health. We believe the needs of the medical aesthetics consumer have evolved beyond the industry landscape. We are thought leaders who understand the status quo must be challenged to remain vibrant. We believe excellence is achieved through attention to detail. We are honest and transparent. We give back.

Our product promise is simple, “The best OV you.”

OVME values diversity and individuality and believes in equal opportunity for all.

OVME, LLC. is an Equal Opportunity Employer committed to hiring a diverse workforce and creating and sustaining an inclusive culture. All employment decisions at OVME, LLC, are based on the needs of our business, the job requirements, licensing requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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