Legal Counsel



Boston, MA, USA
Posted on Monday, May 27, 2024
At parcelLab, we are on a mission to bring customers and brands closer together with our leading, cutting-edge, Post-Purchase Experience platform. Remote-based but with entities in Germany, London and Boston, we are expanding globally and welcoming top talent worldwide to join the adventure and help us achieve our mission. 🚀
We are looking for a passionate, pragmatic, business-oriented lawyer to join our team and be our dynamic legal champion for our US and UK activities. As a member of the parcelLab legal team reporting to the General Counsel, you will advise and provide legal support for regional sales and marketing teams, support the business in your areas of expertise as well as actively assist in the expansion of the legal function in close collaboration with the GC.
For this role, you may be based in the United States or Europe to apply.


  • Partner with our US and UK sales team to advise on and negotiate customer deals and contracts in an efficient, business-oriented manner.
  • Draft, review and negotiate commercial contracts including: SaaS & software agreements, SLAs, SOWs, NDAs, procurement (service providers, software license, sponsorship, events, marketing) contracts, data processing agreements, privacy policy.
  • Collaborate with the General Counsel with internal training workshops, legal operations strategy, drafting of guidelines and policies and other internal projects to build efficiencies and support internal teams in their daily work.
  • Support our people team with regional employment-related questions and ad-hoc contract reviews and negotiation.
  • Handle regional housekeeping, IP portfolio, insurance, corporate and M&A matters as necessary.
  • Coordinate, manage, and challenge outside counsels on various legal topics.
  • Address any other legal and business challenge while maintaining your priorities.


  • Education: US: JD from an accredited U.S. law school // UK: being a qualified lawyer in the UK.
  • Experience: you have 5+ years of experience combined at a law firm and as an in-house counsel (min. 2 years) in a start-up or scale up environment or technology company.
  • Expertise: you could review and negotiate commercial contracts in your sleep and you excel in one of these areas of the law and show workable knowledge and/or keen interest in other areas: IT and IP law, commercial law, corporate law, employment law, privacy law.
  • Growth mindset: You are passionate, dynamic and dedicated at work; you are eager to learn, develop and grow in your role, always out for a challenge.
  • Organisation Skills: You are efficient and extremely organised in order to juggle tasks and projects in an independent and proactive manner; you are able to balance rigour, attention to detail and working at a fast pace.
  • Communication skills: You are able to communicate clearly and succinctly. Adapting your communication to your audience is like second nature.
  • Remote-able: You excel in a remote-first culture of flexibility and accountability.
  • Interpersonal skills: You bring your authentic self, seek and speak the truth directly and possess high courage and low ego; you are keen to create strong connections with your stakeholders.
  • Tech savviness: you enjoy working with and are curious about new technologies (web applications/digital transformation/artificial intelligence).
  • Language: Excellent written/verbal communication and negotiation skills in English, with German as a plus.
Perks & Benefits:
🧠 Plenty of room for your own to try, fail and learn!
🛳 Comprehensive 30-60-90 day onboarding plan in place from the very first day to help you integrate seamlessly with the rest of the company and understand new responsibilities
🏝 Equipped with the latest MacBook or PC, as a digital-first company, you choose whether to work entirely from home, in one of our offices or a mix that suits you. Not close to one of our offices No problem! Find yourself a co-working space instead, and we’ll help cover the costs
🚀 Career development opportunities, including our Leadership Development Program and our Mentorship Program, as well as online language courses, available budgets for further training and access to LinkedIn Learning
🧘🏽‍♀️ Stay grounded with our free meditation, mindfulness and coaching sessions via our mental wellbeing platform
🎉 Regular company retreats, parcelLab events (in-person and online), local and regional meet-ups, as well as team off-sites
🌏 Be part of a motivated, diverse and international team made up of over 25 different nationalities; and with a great rating for company culture and employee experience on Glassdoor, you’ll love working here!
About parcelLab:
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for 550+ brands worldwide, including IKEA, Bose, Puma, Lidl, Farfetch and Nespresso.
With offices in Munich, London and Boston, we have been highlighted by the Financial Times as one of the fastest-growing technology companies in Europe in 2021.
It’s all in a day’s work for us:
- Monitor over six million shipments per day
- Now actively managing operations experiences in 153 countries across the globe
- Send around thirteen million pro-active, personalized, event-driven emails
- Shipping data comes from more than 150+ carriers worldwide, including DHL, FedEx & DPD
- Creating over 40 million reasons for people to fall in love with brands each day
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
Equal Opportunities:
parcelLab is an Equal Opportunities Employer. We live the motto always joy, always team, always equality, which means we celebrate diversity and do not accept any form of discrimination or harassment. We believe that diversity enriches our employee experience and allows each of us to deliver the best work possible.
Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, disability status or other lived experience.
Come be part of our growth – contribute your ideas and share in our success as we continue to improve the post-sales customer journey for millions of people every day.