Operations Coordinator

Weee!

Weee!

Administration, Operations
Tampa, FL, USA
Posted on Wednesday, February 7, 2024

About Weee!

Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and TechCrunch.

Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing.

About Role

The Operations Coordinator will provide administrative and operational support by performing the route planning duties diligently. Responsibilities could include but are not limited to route planning, allocation of fleet equipment and drivers and maintaining constant communication with different departments to ensure safe operation and compliance with regulatory requirements

Responsibilities

  • Own all Last Mile delivery operations for the location which include demand analysis, daily driver dispatch, customer service, engagement activities etc.
  • Work very closely with the Central Ops team to ensure the location is on par for all Last Mile KPIs according to the company’s standard.
  • Partner with the Talent Acquisition team to support new driver sourcing and onboarding to ensure driver pool health
  • Daily, Weekly, Monthly report on delivery performance for the location
  • Plan, optimize, distribute, monitor and follow-up with daily route assignments to ensure customers are serviced per company expectation
  • Suggest opportunities to reduce costs while improving the delivery experiences
  • Develop transportation plans to support events including holidays, short-term open/close schedules and seasonality
  • Actively work with drivers and warehouse staff with the KPI's, loading process, IT support, and coach where needed
  • Daily, Weekly, Monthly report on delivery performance for the location
  • May Train others to use the Weee Driver App
  • May Deliver Customer Orders as needed
  • Support other warehouse operations teams on the operational tasks
  • Assist in cleaning up work areas
  • Efficiency plan and coordination of administrative activities to ensure accurate results in all aspects of the operation.
  • Complete warehouse operational requirements by scheduling and assigning employees; following up on work results
  • Maintain the distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures

Qualifications

  • High School Degree or 1-3 years experience in warehouse operations, supply chain, or logistics.
  • Proficiency with MS Office.
  • Ability to lift up to 50lbs
  • Ability to deliver packages frequently
  • Ability to Travel up to 30% of the time
  • Great Work ethic & Detail Oriented
  • Flexibility in time (Early mornings, weekends, Holidays)
  • Bilingual in Mandarin and English

Company Benefits:

  • Comprehensive health insurance package, including medical, dental, and vision
  • 401k
  • Annual bonus plan
  • Vacation and holiday time off
  • Monthly mobile stipend
  • Monthly Weee! Points credit
  • Valuable opportunity to grow into your dream role by contributing to a venture-backed startup in a high-growth stage

Compensation Range

  • The US base salary range for this full-time position is $18.00-$21.00
  • This role may be eligible to discretionary bonus, incentives and benefits
  • Our salary ranges are determined by role, level, and location

The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.