About the Role

This position is responsible for monitoring, managing, and resolving product quality and food safety issues throughout the entire operation process at the warehouse. The candidate is required to spend the majority of time on the operation floor and work closely with the Operation, Merchandise, and Customer Service teams on a daily basis to ensure product quality meets the specification and the company internal standards. Strong communication, attention to details, and strong problem-solving abilities are required.

Responsibilities

• Daily produce receiving inspection and problem solving
• Daily local complaint case review and conduct investigation and correction accordingly
• Daily repack and produce inventory quality check
• Daily site temperature check
• Support on customer complaint investigation as needed
• Generate daily produce rejection report
• Generate weekly site quality report
• Host weekly produce meeting with the Produce and Op team
• Review and submit monthly site quality documents ( pest control, sanitation, temperature monitoring log )
• Conduct bi-monthly thermometer verification check
• Support on assigned task if applicable
• Conduct monthly scale verification check
• Daily operation inspection, include an increased inspection of repack and outbound quality check

Qualifications

• High school diploma or equivalent from an accredited institution is required. College diploma or university Degree in Food Science, Biology, Chemistry, or relevant science is desired.
• Experience in food manufacturing or warehouse required.
• Strong interpersonal skills are essential. Ability to develop cross functional and multinational relationships to support interaction with various internal customers.
• Strong attention to details. Strong communication skills.
• Work on weekends or holidays may be required.
• Bilingual (English and Chinese) is desired.

Work Environment

• This position requires working in a cold environment most of the time.
• The position requires a great deal of walking and standing, approximately 85%.

Benefits

• Comprehensive health insurance package, including medical, dental, and vision. PPO/HMO packages
• 401k, 4% company match
• Equity and Bonus
• Vacation, sick and holiday time off
• Monthly mobile stipend
• Monthly Weee! Points credits

Compensation Range

• The US base salary range for this full-time position is $20 - $23
• This role may be eligible to discretionary bonus, incentives and benefits
• Our salary ranges are determined by role, level, and location

The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.

Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at applicantaccommodation@sayweee.com.

For more jobs and to find out more about Weee!, visit our career page: https://about.sayweee.com/careers